Диалог между авиапассажиром и сотрудником аэропорта на английском
В диалоге между дотошным авиапассажиром и сотрудником справочной службы аэропорта обсуждаются процедуры и действия пассажиров в аэропорту.
Пассажир спрашивает сотрудника аэропорта о возможных ограничениях и требованиях для посадки в самолёт. Сотрудник объясняет, что для посадки на рейс необходимо иметь отрицательный результат теста на COVID-19. У пассажира имеется этот тест. Он спрашивает, где можно пройти регистрацию на рейс. Сотрудник аэропорта указывает, что регистрацию можно пройти на любой из стоек авиакомпании. Пассажир также уточняет информацию о необходимых документах, местонахождении службы безопасности, возможности аренды тележек, ограничениях для ручной клади, поиске гейта. Обсуждаются вопросы о беспошлинных покупках, различии между прямым и пересадочным рейсом, возможности использования бонусных миль, и преимуществах для пассажиров первого или бизнес-класса.
Dialogue between a passenger and an airport employee
A passenger at the airport contacts the information desk.
Passenger: Excuse me, are there any travel restrictions or requirements for this flight?
Information assistant: Yes, you need to have a negative COVID-19 test result taken within the last 72 hours.
Passenger: Alright, I have it with me. Now, where can I check-in?
Information assistant: You can check-in at any of the airline's counters over there.
Passenger: Thank you. Are there any specific documents I need to display or bring along for check-in?
Information assistant: Yes, please make sure you have your passport, booking confirmation(1), and any necessary visa documents.
Passenger: Got it. After checking in, where is the security check located?
Information assistant: The security check is located just past the check-in counters.
Passenger: Great, I'll make my way there. By the way, is there a place to grab a cart for my luggage?
Information assistant: Yes, there are carts available near the entrance of the terminal. They'll be helpful for transporting your luggage.
Passenger: That's convenient. And what about carry-on bags(2)? What are the restrictions for them?
Information assistant: You can bring a carry-on bag into the cabin, but it must comply with the airline's size and weight restrictions. You can find these details on their website or confirm with the check-in agent.
Passenger: Okay, I'll make sure it fits the requirements. Once I pass security, how do I find my gate?
Information assistant: You can check the arrival departure board(3). It will display the flight numbers, gates, and any boarding updates.
Passenger: Perfect, will keep an eye on that. By the way, is there any shopping available at the airport?
Information assistant: Yes, there are duty-free shops and other retail outlets throughout the terminal. Feel free to explore and shop if you have time.
Passenger: Sounds good, I might have a look before my flight. Speaking of which, when does boarding usually begin?
Information assistant: Boarding typically starts around 30 minutes before the scheduled departure time. Make sure to listen for the announcements or check the boarding information on the screens.
Passenger: Thank you for the information. I've heard about duty-free shopping, but what exactly does it mean?
Information assistant: Duty-free shopping allows you to buy products without paying certain taxes or duties that are typically imposed on goods. It can be a good opportunity to get items at a better price.
Passenger: That sounds like a great deal. By the way, is there any difference between a direct flight and a connecting flight?
Information assistant: Yes, a direct flight goes directly from your departure airport to your destination without stopping at another airport. A connecting flight, on the other hand, involves a layover at a different airport before reaching your final destination.
Passenger: I see, that's good to know. By the way, can I redeem my miles for future flights and additional benefits?
Information assistant: Yes, many airlines offer the option to redeem your frequent flyer miles(4) for future flights or an upgrade to business or first class. You can check with the airline or the frequent flyer program for more details.
Passenger: That's fantastic! Finally, do they provide any gift bags or amenities for business or first class passengers?
Information assistant: Yes, business or first class passengers often receive an airline gift bag or amenities kit that includes items such as toiletries, slippers, and other travel essentials to enhance their comfort during the flight.
Passenger: That's a nice perk(5). Thank you for all the information. I feel much more prepared for my journey now.
Information assistant: You're welcome. Have a safe and pleasant trip!
Additional questions you may want to ask at the airport:
Where is my gate?
What time does my flight depart?
What is the status of my flight?
Where can I find a restroom?
Where can I find a restaurant?
Where is the duty free shop?
^1booking confirmation – здесь: подтверждение бронирования
^2carry-on bags – ручная кладь
^3arrival departure board – Табло прилёта / вылета
^4redeem your frequent flyer miles – использовать бонусные мили для часто летающих пассажиров
^5perk – приятный бонус
Вопросы к диалогу в аэропорту
- What travel restrictions or requirements does the passenger ask about?
- What does the airport assistant say is required for the passenger to have?
- Where does the airport assistant tell the passenger they can check-in?
- What specific documents does the airport assistant mention for the passenger to have during check-in?
- Where is the security check located?
- Is there a place to grab a cart for luggage?
- What are the restrictions for carry-on bags?
- How does the passenger find their gate after passing security?
- Are there shops available at the airport?
- When does boarding typically begin, according to the airport assistant?
